CAT Software Services
eVerbatim CAT Software Services
eVerbatim offers extensive support and service based options for court reporters using using various CAT Softwares. Our technicians can assist you in creating or updating your block files (also called merge files, include files, boiler templates, etc.), automatic indexes and dictionary grooming.
An example of the CAT Software Services we can provide:
- Creating and/or Updating your Block Files
- Creating and/or Updating your Automatic Index
- Troubleshooting problems with your User Settings
- Automatic Number Conversion help
- Dictionary Optimization, Cleaning and Updating
- Basic, Intermediate and advanced training (online, in-person or telephone)
- Realtime setup, troubleshooting and repair
All of our CAT Software Services are handled by trained technicians, trainers and reporters who have been working with the CAT software for nearly 20 years. When you choose eVerbatim to assist you with your CAT software you'll be receiving nothing but the best.
If you HAVE current support through your CAT Software Vendor and you have a problem you should call them directly. We always recommend that you keep your support current so you can take advantage of the technical support and free updates they offer. While eVerbatim does maintain it's own support staff, those staff are dedicated to providing support for products and services that we sell, NOT for CAT Software issues. The major CAT Software vendors are much better equiped to handle thier own technical issues than we are, which is why we encourage you to maintain your support agreement(s) with them whenever possible.